The Morphoses glossary of soft skills
The Morphoses soft skill map includes 40 soft skills so far. Ηere is a short definition for each and every one of them, to help you organise the concepts involved.
Active listening
The practice of preparing to listen, observing what verbal and non-verbal messages are being sent, and then providing appropriate feedback for the sake of showing attentiveness to the message being presented.
Communication
The act of developing meaning among entities or groups through the use of sufficiently mutually understood signs, symbols, and semiotic conventions.
Conflict management
The process of limiting the negative aspects of conflict while increasing the positive aspects of it. The aim of conflict management is to enhance learning and group outcomes, including effectiveness or performance in an organizational setting.
Creativity
The tendency to generate or recognise ideas, alternatives, or possibilities that may be useful in solving problems, communicating with others, and entertaining ourselves and others.
Critical & structured thinking
Critical thinking encompasses the subject’s ability to process and synthesise information in such a way that it enables them to apply it judiciously to tasks for informed decision-making and effective problem-solving.
Courtesy
The tendency to generate or recognise ideas, The showing of politeness in one’s attitude and behaviour towards others.
Cultural awareness
The knowledge, awareness, and acceptance of other cultures and others’ cultural identities.
Curiosity
A strong desire to know or learn something.
Decision making
The cognitive process resulting in the selection of a belief or a course of action among several possible alternative options.
Emotional Intelligence
The capacity to be aware of, control, and express one’s emotions, and to handle interpersonal relationships judiciously and empathetically.
Empathy
The ability to understand and share the feelings of another.
Ethical analysis
The use of systematic methods of ethical examination in reasoning about moral problems/dilemmas.
Flexibility
The ability to change, bend, or persuade.
Inclusive thinking
The act of considering all the information about a specific action or topic before making a decision about it.
Influencing
To affect or change someone or something in an indirect but usually important way.
Initiative
The ability to use your judgment to make decisions and do things without needing to be told what to do.
Inquisitive thinking
Inquisitive thinking is being in a constant state of curiosity with what you are currently working on and how to improve on it. This can be compared to critical thinking but in a more creative way.
Leadership
The person or people in charge of an organization/group.
Life-long learning
The process of gaining knowledge and skills throughout your life.
Media & information literacy
Practices that allow people to access, critically evaluate, and create or use media.
Motivation
Motivation is what explains why people or animals initiate, continue or terminate a certain behavior at a particular time.
Organizational skills
Skills that allow people to use their resources efficiently and effectively. Organizational skills help people to manage their time, energy, and workspace well and can accomplish all their assigned tasks successfully.
Pressure management
Stress management is a wide spectrum of techniques aimed at controlling a person’s level of stress, especially chronic stress, usually for the purpose of and for the motive of improving everyday functioning.
Professionalism
The conduct, aims, or qualities that characterise or mark a profession or a professional person.
Positive attitude
A positive attitude is essential to happiness, joy, and progress in life. This state of mind brings light, hope and enthusiasm into the life of those who possess it.
Problem-solving
The process of providing solutions for difficult or complex issues.
Relationship management
A strategy in which an organization/team maintains an ongoing level of engagement with its audience/rest of the team.
Resilience
The ability to mentally or emotionally cope with a crisis or to return to pre-crisis status quickly.
Responsibility (Ownership)
The state or fact of having a duty to deal with something or of having control over someone.
Risk-taking
The act or fact of doing something that involves danger or risk in order to achieve a goal. or to return to pre-crisis status quickly.
Self-efficacy
An individual’s belief in their capacity to execute behaviours necessary to produce specific performance attainments. Self-efficacy affects every area of human endeavour.
Self-awareness
The experience of one’s own personality or individuality.
Self-management
A form of organizational management based on self-directed work processes on the part of an organization’s workforce.
Self-confidence
A state of being clear-headed either that a hypothesis or prediction is correct or that a chosen course of action is the best or most effective.
Social Awareness
The ability to take the perspective of and empathise with others, including those from diverse backgrounds and cultures. The ability to understand social and ethical norms for behavior and to recognise family, school, and community resources and supports.
Supportiveness
To sustain or withstand; the quality of showing that you want to help and encourage someone.
Teamwork
The combined action of a group, especially when effective and efficient. The process of working collaboratively with other people in order to achieve a shared goal.
Time management
Time management is the process of planning and exercising conscious control of time spent on specific activities, especially to increase effectiveness, efficiency, and productivity.
Wording ideas and argumentations
Effective use of words to express something; the way in which a particular idea or argument is expressed.
Writing to make a point
Defining a point in text; ability to clearly and effectively present an idea that you try to make other people accept or understand.
